Privacy Policy

Introduction

UltiMutt Grooming ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our grooming services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (phone number, email address)
• Pet information (name, breed, age, medical conditions, grooming history)
• Appointment scheduling information
• Payment information (processed securely through third-party providers)
• Emergency contact information

Website Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use your information for the following purposes:

• Schedule and manage grooming appointments
• Provide personalized grooming services for your pet
• Process payments and maintain billing records
• Send appointment reminders and service updates
• Improve our services and website functionality
• Comply with legal obligations
• Respond to your inquiries and provide customer support

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements)
• In case of emergency situations involving your pet's health

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Pet grooming records are typically kept for 3 years after your last visit, while contact information may be retained longer for marketing purposes (with your consent).

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at (940) 565-0222 or ultimuttgroomerdenton@gmail.com.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: